Ashke Radio (“we,” “our,” “us”) operates a global radio broadcasting service available via FM, digital platforms, websites, mobile applications, smart devices, and the internet (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Spam Act 2003 (Cth), and other applicable laws worldwide, including GDPR where relevant.

1. Information We Collect

Ashke Radio is committed to protecting your privacy.

We do NOT intentionally collect personal or private information from listeners. You may listen to our broadcasts via radio, website, or mobile app without providing personal details.

1. a) Information You Voluntarily Provide (If Applicable)

We only receive personal information if you choose to contact us directly, for example by:

• Sending emails
• Participating in competitions or requests
• Submitting feedback or messages
• Contacting us via social media

Such information is used solely to respond to your request or administer the specific activity.

1. b) Limited Technical Data

Our website or app hosting providers may automatically collect minimal technical data necessary for operation, such as:

• Anonymous IP address
• Device or browser type
• Basic usage statistics
• Server logs

This information does not personally identify you and is used only for security, troubleshooting, and service improvement.

1. c) No Sensitive Information

We do not request or knowingly collect sensitive personal information such as financial details, government IDs, health information, or precise location data.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Stream audio content and personalize programming
• Manage accounts and subscriptions
• Respond to requests, messages, and support inquiries
• Conduct competitions, promotions, and giveaways
• Send service announcements and updates
• Deliver marketing communications (with consent where required)
• Improve website and app performance
• Detect fraud, security incidents, or misuse
• Comply with legal obligations

3. Cookies, Tracking & App Technologies

Our website uses cookies and similar technologies. Our mobile app may use SDKs, device identifiers, and local storage.

You can control cookies through browser settings and device permissions. Disabling some technologies may affect functionality.

4. Direct Marketing & Communications (Spam Act Compliance) We will only send marketing emails, SMS, or push notifications where permitted by law or with your consent. You may opt out at any time using the unsubscribe link or by contacting us.

5. Disclosure of Personal Information

We may share information with:

• Technology service providers (hosting, streaming, analytics)
• Advertising partners and sponsors
• Payment processors (if applicable)
• Competition partners
• Regulators, courts, or law enforcement where required
• Potential buyers in case of business sale or merger

We do not sell personal information for independent third‑party marketing without consent where required by law.

6. Overseas Disclosure Because our Service is global, your information may be transferred to and processed in countries outside Australia. We take reasonable steps to ensure overseas recipients handle data in accordance with the APPs.

7. Data Security We implement reasonable technical and organizational safeguards to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no internet transmission is completely secure.

8. Data Retention We retain personal information only as long as necessary for operational, legal, or regulatory purposes, after which it will be securely deleted or de‑identified.

9. Access, Correction & Privacy Rights (APP Compliance)

Under Australian law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Withdraw consent where processing is based on consent
• Make a complaint about privacy handling

Requests can be made using the contact details below.

10. Children’s Privacy Our Service is not directed to children under 13 years old. We do not knowingly collect personal information from children without parental consent.

11. Third‑Party Links & Services Our website or app may contain links to third‑party services. We are not responsible for their privacy practices.

12. Changes to This Policy We may update this Privacy Policy periodically. Updates will be posted on our website and app with a revised effective date.

13. Contact & Complaints If you have questions or wish to make a privacy complaint, contact us at:

Privacy Officer
Ashke Radio
Email: info@ashkeradio.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).